Frequently Asked Questions

How long will it take to receive my order?

Crafting and packaging take about 2-5 business days, and shipping usually adds another 2-6 business days for most U.S. locations. Some factors—like holidays, availability, and location—may affect these timeframes.

Will the colors and design I receive match what I see on my screen?

We work hard to make sure your order turns out just right! To ensure ideal contrast, legibility, and a great impression, we optimize design colors based on the item and base color you choose. Occasional slight variations in color may occur due to differences in your device's display, lighting conditions, individual perception, printing inks, and other factors outside our control.

We want you to feel confident in your purchase—check the listing photos for reference, and don’t hesitate to reach out if you have any questions!

Can I return my Items?

Each item is made just for you, so we aren’t generally able to accept direct returns or exchanges—but we’re committed to making sure you’re happy with your order! If your item arrives with a significant issue, just send us a message at help@cuteclever.com within 15 days of purchase with your order details and a photo, and we’ll work to find a solution. We appreciate your patience and support and are always here to help!

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